Running any successful enterprise is difficult enough, and managing a fleet of vehicles, no matter what the size, can be a challenge in itself. Ford Fleet has a range of products and services to deliver the efficiency you need to run a successful and profitable business.
Aftersales support
Efficiency: allowing you to concentrate on your core business
Ford Fleet considers long-term relationships to be essential for continued success. Building an ongoing partnership with our customers is plain good business sense. And to complement that partnership, a range of services and products has been developed to help make the partnership complete. Based around the four fundamental business needs of Efficiency, Convenience, Peace of Mind and Business Resources, Ford Fleet offers you a truly comprehensive package.
Efficiency: Fleet Payment Support
The Ford Fleet Sales and Marketing Administration team is responsible for all payments made under Ford Fleet Special Terms agreements (deals) and works to resolve any queries you may have with your payments. For more information and a comprehensive guide of solutions to any issues please select the link below.
As part of our commitment to provide the very best service and support to all Fleet needs, the Fleet Service Centre is available to assist fleets with any aftersales enquiries.
Every new Ford vehicle benefits from a Ford Base Warranty. If any part of the vehicle requires repair or replacement as a result of a manufacturing defect, the part will be repaired or replaced completely free of charge by any Ford Authorised Dealer during the warranty period.
Ford Assistance, with the AA, provides unparalleled Ford customer support in the unlikely event of a breakdown and is provided free of charge for 12 months from the registration of all new Ford cars.
There are more than 690 Ford franchised dealerships across the UK, many of which have a Dealer Business Centre (DBC), ensuring the highest levels of service are provided to our business customers.
